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| Integrated Support |
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For all the best services and solutions offered, consistent and dedicated support is the key. Without reliable, timely, and of course, friendly support, you might as well have bought an expensive product without any sort of warranty. We are a company of people – accomplished and dedicated people who man our NOC center to ensure your network and systems are monitored; who install and implement best-in-class solutions after consulting and liaising with your organization; who resolve issues and problems 90% faster than most other companies and who have decades of cumulative experience to address any of your ongoing technology needs.
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For superior onsite implementation and maintenance, our Technical Services offer a range of solutions from dedicated remote access to configuring multiple enterprise sites with high availability and scalable servers. We perform an in-depth analysis of your current and projected needs to provide solutions that meet and anticipate your business productivity demands. Our engineers and technicians are certified to provide the level of expertise needed to maintain, re-configure, and update your infrastructure and ensure you’re fully aware and in control as the end-user.
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For best-in-class Helpdesk and 24/7 Support, our team becomes your dependable IT department in lieu of or in addition to any qualified professionals in your organization. Our state-of-the-art remote monitoring of your network and systems gives us a detailed picture of your infrastructure’s condition. Your critical network services, strategic business applications, enterprise data, and workstation stability are all individual, yet interconnected components in our integrated support methodology. We predict and prevent downtime, failures, and loss of data – the grave trinity in IT management. Such risks are proactively mitigated before they become a liability to your business continuity.
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For expert IT Consulting to match your initial and growing technology needs, iNet Inc. has assembled a stellar team of experts specialized in each domain of concern. In designing and planning, we perform a full and rigorous assessment of your existing business condition to yield solutions for cost efficient investment of capital and the ideal infrastructure to match business needs. In implementing and administering, we ensure the solutions chosen minimize your stress and ownership of day-to-day tasks, routine maintenance, problem solving, and crisis response. Some of the areas of our expertise include:
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Thin client solutions |
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Managed Services |
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Disaster Recovery Planning |
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VOIP Design & Installation |
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Remote Access Solutions |
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Internet Connectivity |
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Infrastructure design and implementation |
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LAN/WAN Design and administration |
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Virtualization |
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Colocation Facility Design and Implementation |
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We work behind the scenes to lower your technology exposure and are intimately involved with your adopted infrastructure to improve your productivity. We do so by analyzing and designing industry-best methods of applying technology solutions that perform to maintain business continuity, adapt to your dynamic needs, and give you control as the end-user. At the same time, we’re a phone call, email, or form submission away from being there for you, to respond to problems as they arise, provide suggestions and answer questions as needed.
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Contact iNet Helpdesk
Don't forget that at Integral Networks, Inc., we are here to help you solve any of your IT needs or problems. iNET's Helpdesk is available:
7:00am to 5:30pm Monday - Friday.
5:30pm to 7:00 am Monday - Friday and all weekends via on- call rotation.
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